An effective communication is key to business success. Communication as a Service (CaaS) offers cloud-based solutions like VoIP, messaging, and video conferencing to support your mobile workforce.
AB Advisory Dynamics helps you choose the best provider, negotiates rates, manages implementation, and ensures smooth adoption. We also guide you in setting up modern contact centers to enhance customer experiences and build brand loyalty, ensuring everything runs smoothly and billing is accurate.
Managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.
SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.
Software to augments contact center environments by providing advanced self-service options for customers, virtual assistants for human agents, and the ability to derive business insights from recorded customer conversation transcripts.
Method of delivering voice over the Internet (VoIP), replacing legacy solutions such as analog lines (POTS) and digital PRIs. SIP trunks are delivered to a PBX over dedicated circuits or existing public/private connectivity.
Work-stream collaboration tool bundled with Microsoft/Office 365 licensing. Its features include persistent individual/group instant messaging, presence, audio/web/video meetings, file sharing, and (optionally) Cloud PBX to replace or augment an existing phone system.
A scalable, highly available Internet service that replaces fax machines and fax servers. Users are able to securely send and receive documents using their phones or laptops.
AB Advisory Dynamics assists you in selecting the best provider, negotiating optimal rates, managing implementation, and ensuring smooth user adoption
Contact us today to learn more about how our tech consulting services can help your business succeed.
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